Web Browser Requirements
Sharecare supports many popular web and mobile browsers. To fully experience the you.sharecare.com website, please upgrade to the latest version of one of the following browsers:
- Google Chrome
- Mozilla Firefox
- Apple Safari for OS X and iOS
- Microsoft Internet Explorer 11 or the latest Microsoft Edge browser
NOTE: The Sharecare website no longer fully supports Microsoft Internet Explorer (IE) 10 and earlier IE browser versions. Consider upgrading IE to a newer version, or use an alternate browser listed above.
Mobile App Requirements
- Manufacturers Supported: Samsung, HTC, Google, Motorola. Have another device and encountering issues? Contact Us.
- Processor Type - ARM, dual-core processor or better (NOTE: Intel processors are not currently supported)
- Processor Speed - Greater than 1.2GHz
- Device Memory - 1GB or higher
- Android OS 4.4 (KitKat) or higher
- Devices must have Google Services and a minimum screen resolution of 400x800.
NOTE: The Sharecare mobile app does not fully support earlier versions of the default WebKit browser. Consider using Chrome Mobile browser if you encounter problems.
- A6 or better Apple-supported versions of iPad, iPad Mini, iPhone, and iPod touch (http://iossupportmatrix.com/)
- iOS 10.0 and higher