How do I give the Sharecare Mobile Apps permission to use my devices's microphone?

If you are utilizing the voice analysis feature in the Sharecare platform, you will be prompted to allow Sharecare access to the microphone in your device. If you do not receive a prompt, you may need to give the app permission to use your microphone through your phone's settings menu.

iOS:

• Go to settings on your iOS device
• Select Sharecare
• Turn “microphone on”
  

In addition to the above process, you can also:

• Go to settings on your iOS device
• Select “privacy”
• Select “microphone”
• Turn microphone for Sharecare “on”

Android:

• Go to settings on your Android device
• Select applications
• Choose application manager
• Choose Sharecare; Ensure “record audio” is selected in permissions section
  
  Please note that only the Android version allows for automated tracking of your stress levels during phone calls.